Artificial intelligence (AI) is rapidly transforming employment and business operations around the world, raising questions about the future of many traditional professions.
Artificial intelligence (AI) is rapidly transforming employment and business operations around the world, raising questions about the future of many traditional professions. Experts have warned that sectors such as office administration, accounting, translation, customer service and content writing could be among the most affected by AI. They say learning to use modern technology will become essential for maintaining employment in the future.
Australian design software company Canva recently announced a major organisational restructuring as part of its strategy to adopt an AI-driven business model. The move is expected to affect more than one-fifth of its workforce through potential job cuts, changes in roles or staff redeployment. Meanwhile, NICE, a company that develops customer service software, also announced plans to lay off approximately 500 employees. These developments indicate that major companies are increasingly using AI to accomplish more work with fewer resources and reduce operating costs. According to experts, the transformation is not limited to job losses; it is also changing the responsibilities of existing employees and the way they work.
Experts have identified five sectors where AI could significantly change the nature of employment and the demand for workers.
According to Fahad Buzari, managing partner at Bellamy Alden, the risk AI poses to a particular job can be assessed by examining how easily its tasks can be taught to a new employee and how frequently those tasks are repeated. He explained that tasks performed repeatedly in the same manner are relatively easier to automate using AI. Even in highly skilled professions such as law, AI can now perform tasks such as reviewing documents and identifying errors.
According to estimates by the International Labour Organization (ILO), approximately one in every four jobs worldwide has the potential to be affected by generative AI. Office and administrative occupations are considered the most exposed sectors. Experts have also warned that women could be disproportionately affected by this transformation because a large number of them work in administrative and office-based occupations. According to the ILO, 9.6 per cent of women's jobs in high-income countries fall into the category most exposed to AI, compared with 3.5 per cent of men's jobs. However, experts emphasize that exposure to AI does not necessarily mean that all jobs in an affected profession will disappear. In many sectors, the technology could help improve employees' performance rather than replace them entirely.
Experts say modern AI tools can perform tasks such as writing content, preparing business proposals, analyzing information and reviewing documents extremely quickly.
Fahad Buzari revealed that one of his clients had started using AI to prepare 90 per cent of its business proposals. As a result, work that previously took three weeks could now be completed in just three days. The banking sector is also witnessing increased adoption of AI. Automated systems are playing an important role in opening customer accounts, verifying identification documents, monitoring financial transactions and providing customer services. However, experts point out that although AI can quickly generate initial responses and complete routine tasks, human supervision remains essential for verifying accuracy, making context-sensitive decisions and ensuring final accountability.
Experts have warned that young people completing their education and attempting to begin their professional careers could face some of the greatest challenges from the expansion of AI. This is because entry-level jobs often involve routine tasks that AI can perform relatively easily. In September 2025, British company PwC UK reduced its recruitment target for graduates and school leavers from fewer than 1,500 to 1,300 positions. Factors behind the decision included the growing use of AI, alongside other considerations. Research by Stanford University's Digital Economy Lab has also identified a decline in employment among young people aged 22 to 25 in occupations that are more exposed to AI. According to experts, if companies continue reducing graduate recruitment, they could also face difficulties developing the next generation of experienced professionals.
According to experts, professions requiring human judgment, physical presence, creative thinking and personal interaction may remain relatively less vulnerable to AI. These include nursing, electrical work, repair and maintenance services, social services, counseling, negotiation and executive leadership. At the same time, advances in AI are creating new employment opportunities. Areas such as AI system development, cybersecurity, data centers, technology supervision and AI-related laws and regulations are emerging as important sources of future jobs.
Experts advise employees to learn how to use AI rather than view it solely as a threat, while continuously improving their professional capabilities.
According to them, the following skills will become particularly important in the future:
According to the World Economic Forum's Future of Jobs Report 2025, 39 per cent of the skills required in the workplace could change or become outdated by 2030. The report estimates that approximately 170 million new jobs could be created worldwide during this period, while 92 million existing jobs could disappear. Experts say this transformation does not simply mean the elimination of jobs; it also involves the emergence of new types of employment and opportunities. However, those who learn to work alongside AI, evaluate its outputs and strengthen their uniquely human capabilities are likely to be better positioned for the future. Experts emphasize that the greatest risk in the coming years may not be artificial intelligence itself, but rather individuals who fail to acquire the skills needed to use this technology and adapt to changing circumstances.
